Frequently Asked Questions
Is your business considered essential?
Yes. Health food stores are considered essential and are allowed to remain open to customers during the lockdown. We are currently operating under Ontario's stay-at-home measures and can safely allow 5 customers inside at a time.

Do you offer curbside pick-up?
Yes. Payment can be made over the phone, by e-transfer, or online.

How can I pay?
We accept cash, debit, Visa and MasterCard. For online purchases we accept Visa, MasterCard and PayPal.

Do you deliver? What is the shipping cost?
We offer free, same-day delivery within Parkhill and Ailsa Craig when orders are placed during regular business hours. The order will be dropped off at your doorstep at the end of the day after we close. If you're placing your order online, please select "in-store pickup" so that you don't get charged Canada Post rates, and let us know you would like the free local delivery service by adding a message in the note box at the bottom of the checkout page.

For out-of-town customers, we offer delivery via Canada Post. The shipping cost will depend on the weight and size of the package, what level of Canada Post service you choose (regular service or expedited service), and how far the package is being delivered.